Artzibit | Frequently Asked Questions
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For buyers

General

By default, artworks can be printed on smooth fine art paper but there is an option to have it printed on ready-to-hang canvases with 2” wooden stretcher bars.
Select your preferred artwork and click on the AR button. You will be able to measure and size by pinching the artwork accurately. Once you are satisfied at how it looks like on your wall, click on “Add to Cart”.
Printing out and using our marker ensures a more precise measurement and fit for your preferred artwork on your wall.
You can track the progress of your order by going to Profile > My Orders in-app.

 

Shipping / Delivery

Currently Artzibit only ships to Singapore.
For orders without installation, delivery charge will be $20 (inclusive of GST). For orders with installation, delivery will be $60 (inclusive of GST) for prints that are below 2 metres and $80 (inclusive of GST) for prints over 2 metres with an additional $10 for every nail needed.
Our courier service is experienced in handling delivery of fragile products, and in the unlikely event that your print is damaged during transit then we will reprint and resend at our cost.
Send us an email at contact@artzibit.net with a picture of the artwork you received as well as the order number provided in the confirmation email sent to you when you placed your order.
We also offer an unconditional refund policy if you are not delighted with our work. No conditions. No exceptions. No small print.
You can cancel your order within 3 hours after you have placed the order. If you need to change your order, please first cancel it and then place a new one.
You will receive the amount paid minus a processing fee.

 

For Artists

The App

Artzibit elevates the art-buying experience through mixing traditional art with augmented reality. We bring together artists and consumers to find what makes the perfect artwork in styles and sizes that fits their needs.
For the BETA phase, artists can send their works to Artzibit and we will upload submissions onto the app for you. However, for future builds, artists can create accounts and will have their own profile page where they can manage and review their works. Artists who were part of the BETA phase will automatically have accounts created for them and will not have to register again.
In the initial stage, we reviewed artists on Instagram and via the web and reached out to those we feel can contribute to Artzibit’s artistic diversity.
By default, artworks can be printed on smooth fine art paper but there is an option to have it printed on ready-to-hang canvases with 2” wooden stretcher bars.
Usually it takes about 24 hours for a new artwork to be uploaded. Sometimes things do go wrong, so if you do not see a change within 48 hours please feel free to contact our support team at this link.
Artwork with no sales for 60 working days will be taken down from the marketplace to ensure quality and continuous refreshment of art pieces. You will be notified through an e-mail and will be more than welcome to submit your artwork again for approval.
Artwork can be rejected for a number of reasons:
  • The artwork submitted was discovered to be unoriginal and/or plagiarized
  • The artwork includes exploitative and offensive subjects
  • The artwork includes materials that violate copyrights, trademarks and privacy
  • The artwork includes content that is defamatory, threatening, obscene, pornographic, and violates laws and/or a person's public and private rights

 

Artwork

Artists retain the rights to their work even while it’s posted on Artzibit. That means you will always remain the owner of your work and you can re-use and re-sell it as you please. At most, Artzibit can use your work as posts on our social media sites but always with your name and links to where they can purchase your art.
Interested artists can send their works to zurina@artzibit.net. Make sure that your files adhere to the minimum file requirements to ensure the best quality for our varying sizes. Only artworks that comply with these requirements will be included in the app.
Artzibit only accepts digital files in JPEG, RGB color mode, 300dpi and at least 2500px on its smallest side. Artwork ratios should be 1:1 for square artworks or 3:2 for rectangle artworks.
For the meantime, Artzibit only accepts artwork that meets our minimum file requirements. We accept artworks of varying subject, genre and style as we recognize the diversity and individual character of each artist.
Our first 100 artists will receive 10 free listings each.
Artwork can be rejected for a number of reasons: - The artwork submitted was discovered to be unoriginal and/or plagiarized - It contains untasteful mature content, pornographic and obscene material - The artwork includes exploitative and offensive subjects - It includes materials that violate copyrights, trademarks and privacy
Artzibit runs artist and artwork features on our social media channels to give its artists and their works more exposure.

 

Artist Payment

For the BETA phase, each artwork sold merits an artist a guaranteed payment of USD5. This pricing scheme is subject to change once Artzibit fully launches but all artists will be duly notified before any changes are made. Artists earnings are kept in an internal Artzibit account and transferred to your Paypal account every second Monday of the month.